Can Law Easy
Made in Canada · For Canadians
End user licence agreement
By creating an account or using the web or mobile app you accept this agreement. If you do not accept it, do not use the service. It is read together with the legal disclaimer, the privacy policy and the data retention policy.
You get a personal, non-exclusive, non-transferable, revocable licence to use the app for your own legal matters, or for the matters of clients you are licensed to serve if you are an approved panel professional. The licence lasts while your account is in good standing.
You must be at least the age of majority in your province or territory, or be using the app with the consent of a parent, guardian or litigation guardian. One account per person. You are responsible for everything done under your account and for keeping your password secure.
Do not use the app to break the law, to give legal advice if you are not licensed to do so, to upload someone else's documents without authority, to scrape or resell content, to attempt to bypass security or access another user's case file, to upload malware, or to submit false licence numbers or credentials.
Lawyers, paralegals, notaries and immigration consultants who apply warrant that their licence is current and in good standing with their regulator, that they carry required professional liability insurance, and that they will comply with their law society's rules on advertising, fees and client files. False information is grounds for immediate removal.
You keep ownership of everything you write and upload. You grant us only the limited licence needed to store, display, transmit and process your content to run the service you asked for, including sending your text to an AI provider when you use an AI tool. We do not use your case content to train public AI models.
Consultation fees and retainers paid through the app are processed by our payment processor. Receipts appear in your payment history. Refunds and the scope of the work are matters between you and the professional; we will provide records on request to help resolve a dispute.
We may change, suspend or discontinue features. Where a change materially reduces what you paid for, we will tell you in advance and, where required, offer a refund of the unused portion.
You may close your account at any time from your settings, and request deletion of your data as set out in the retention policy. We may suspend or terminate an account that breaches this agreement, with notice unless immediate action is needed to protect users.
The app is provided as is. To the fullest extent permitted by Canadian law, our total liability for any claim is limited to the amount you paid us in the twelve months before the claim. Nothing in this agreement excludes liability that cannot be excluded under provincial consumer protection legislation, and nothing removes your statutory rights.
This agreement is governed by the laws of the province or territory where you reside and the federal laws of Canada that apply there. Consumers may bring proceedings in their home jurisdiction. Nothing here requires you to give up access to a provincial consumer tribunal or small claims court.
If we change this agreement we will post the new version with its date and, for material changes, notify account holders. Continuing to use the app after the effective date means you accept the new version.